Friday, February 14, 2014

To receive more information on sending complaints to the ATM or on the status of complaints have al

How to make a complaint electricity or gas? SosTariffe.it
If you hold a supply electricity or gas, belonging both to the free market as that for maximum protection, and you have a complaint you can contact the Immigration Office light pictures for the energy light pictures consumer. light pictures This is the tool established by the Authority for Electricity and Gas for the management light pictures of complaints from consumers, manufacturers light pictures and end customers in the electricity and gas sectors. Here's how to make a complaint or gas light.
The door to the consumer of energy is intended to provide assistance and protection to final customers and consumers and producers of electricity light pictures and gas. Complaints may be submitted by end users or by the associations that represent them.
Before submitting the complaint light pictures to the ATM must: Submit a written complaint to the operator, with a mode that allows proof of the date of receipt (eg registered letter with acknowledgment of receipt), wait for a response in writing that the operator is required to provide within 40 calendar days.
In fact, the claim can be laid at the door: if the written response received by the operator is not satisfactory, if after 40 calendar days and the operator has not provided an answer.
However, if the complaint relates to situations that can cause serious and irreparable damage may be submitted light pictures at the same time and at the ATM operator for the energy consumer.
Complaints must be written legibly and completely, light pictures preferably filling out the forms found on the website of the Authority, and sent through the following channels: By mail at: ATM for the consumer of energy - Complaints and Reports. Guidobaldo light pictures Del Monte 45. 00197 Rome to fax toll free 800 185 025, e-Mail to: reclami.sportello @ acquirenteunico.it
The complaint must be present: the identification data of the customer (the owner of the supply or the applicant for supply / service), data of delivery (POD code for the supply of electricity-PDR code for the supply of gas), the tax code of the customer (in the case of complaints about the social bonus) in the event of a complaint from a delegate, delegate in writing by the holder of the supply or provision of the applicant / performance. light pictures
The complaint must be attached: light pictures copy of the complaint and a copy sent to the operator's response to the complaint by the operator (if received) complete copy of the disputed bills, copy of the contract. How to have information on complaints received
To receive more information on sending complaints to the ATM or on the status of complaints have already been sent, you can call the toll free number 800 166 654, from Monday to Friday from 8.00 to 18.00.
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